Mobile POS and Ticketing App - Header Background Image

Mobile POS and Ticketing App Mobile Application

The Challenge

Designing a mobile application that streamlines the point-of-sale and ticketing process can be a challenging task. The goal is to create an intuitive and easy-to-use app that reduces training time and enhances the overall user experience. At the same time, it’s essential to improve process efficiency, boost sales, and increase customer loyalty. To meet these challenges, our team of experts leverages their knowledge and skills in UX/UI design, information architecture, and accessibility.

 

Mobile Ticketing and POS App - Efficient, Task-Oriented Workflows

Efficient, Task-Oriented Workflows

At the core of our mobile POS UI design is the implementation of task-oriented workflows. With these workflows, sales representatives can interact more efficiently with their devices. They can handle large traffic sales and ticket registration processes much faster and with less complexity. As a result, we reduced training time and enhanced sales and customer loyalty.

Mobile Ticketing and POS App - Improved Sales and Customer Loyalty

Improved Sales and Customer Loyalty

We re-designed the ticket registration workflow from scratch to improve the scanning process significantly. Clear instructions on-screen provide guidance in non-standard situations, allowing for easier event traffic management. This new workflow enables the business to serve more users by reducing the time needed for each registration, making it ideal for large-scale events. By simplifying the process, users can enjoy a smoother and faster ticket registration process, improving overall satisfaction, and increasing customer loyalty.

Ticketing and POS Mobile App - Comprehensive and Easy-to-Read Reports

Comprehensive and Easy-to-Read Reports

To effectively manage multiple event locations and various business requirements, our mobile application includes a comprehensive reporting and monitoring system. Our solution puts complete reporting and monitoring tools at users’ fingertips, with a re-designed report section that provides instant access to event statistics. Users can easily track real-time ticket sales and attendance, making it easier to manage events. Our smart and clean UI allows users to glance at the reports screen and determine the status at a glance. With a single touch, they can also dig into the data and get more detailed insights.

Ticketing and POS Mobile App - Consistent User Experience Across Devices

Consistent User Experience Across Devices

With the need to use various devices in the field, it’s essential to provide a consistent experience of critical mission workflows. We designed a UI that looks and functions consistently on both mobile phones and tablets. Our team took into account the differences imposed by the screen size and touch behaviour patterns to ensure equal efficiency on both platforms. Our mobile application also supports both vertical and horizontal orientation, providing users with a seamless experience regardless of their device.

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