Revamping Information Architecture for the Healthcare Industry
The first step in our UX design project was engaging with stakeholders and users in the healthcare industry through interviews and surveys. This process allowed us to identify pain points and opportunities for improving the research lab UI, while developing a deep understanding of business goals and user needs. Consequently, we optimized the existing information architecture to better address the most pertinent user requirements, ensuring technicians adopt best practices and reduce user errors in their 2b2 tasks.